Terms and Conditions of Sale

Last updated: 11 May 2026

These Terms and Conditions of Sale (the “Terms”) apply to purchases made through www.malloeandco.com (the “Website”). Please read them carefully before placing an order.

The Website is operated by Renmo LLC, trading as Malloe & Co, a limited liability company formed under the laws of the State of Wyoming, United States, with its registered office at 30 N Gould St Ste R, Sheridan, WY 82801, United States and Wyoming entity identification number 2025-001849006 (“Malloe & Co”, the “Seller”, “we”, “us” or “our”).

You can contact us at contact@malloeandco.com.

In these Terms, “Customer” or “you” means the person purchasing products through the Website. These Terms are primarily intended for consumers purchasing for personal use. Additional or different terms may apply to business purchases.

1. Scope

These Terms explain the basis on which we offer and sell apparel, shaping garments, wellness-related products and accessories through the Website.

They apply together with our Privacy Policy, Return and Refund Policy, Shipping Policy and any product-specific conditions displayed on the Website.

Nothing in these Terms limits any mandatory rights available to you under applicable consumer law.

2. Eligibility and Acceptance

By placing an order, you confirm that:

• You are legally capable of entering into a binding contract

• The information you provide is complete and accurate

• You have authority to use the selected payment method

• You have read and agree to these Terms

If you do not agree to these Terms, you should not place an order.

3. Products

We take reasonable care to describe and display products accurately. Product colours and appearance may vary slightly because of lighting, photography, manufacturing batches and device-display settings. Measurements are approximate unless expressly stated otherwise.

Availability is not guaranteed until your order has been accepted.

We may correct genuine errors in product descriptions, images, availability or pricing. If an error affects an order you have placed, we will contact you and provide an appropriate solution, which may include cancellation and a full refund.

Product results and experiences may vary between individuals. Unless expressly stated otherwise, our products are not medical devices and are not intended to diagnose, treat, cure or prevent any medical condition. Product information on the Website is not a substitute for professional medical advice.

You are responsible for following all product instructions, care instructions and safety warnings supplied with the product.

4. Prices, Taxes and Delivery Charges

Prices are displayed in pounds sterling (£) and include applicable taxes where required, unless clearly stated otherwise before checkout.

Standard delivery is free unless a different delivery charge is clearly shown on the product page or during checkout. Charges for optional or expedited delivery services, if available, will be displayed before you place your order.

If an order is delivered across an international border, customs duties, import taxes or handling charges may apply. Where these charges are not collected during checkout, you may be responsible for paying them. Any applicable information will be presented where reasonably possible before purchase.

We may change prices at any time, but changes will not affect an order that has already been accepted, except where there is an obvious pricing error.

5. Ordering and Contract Formation

You can review and correct your order before submitting it. By clicking the final order or payment button, you submit an offer to purchase the selected products.

After placing an order, you should receive an order-confirmation email. This email acknowledges receipt of your order but does not necessarily mean that we have accepted it.

A binding sales contract is formed when we send confirmation that your order has been accepted or dispatched, whichever occurs first.

We may refuse or cancel an order for legitimate reasons, including:

• A product being unavailable

• An obvious pricing or description error

• Payment not being authorised

• Suspected fraud, misuse or unauthorised activity

• Delivery restrictions affecting the destination

• A breach of these Terms or applicable law

If we cancel an order after receiving payment, we will refund the amount paid for the cancelled products.

6. Payment

Payment must be made using one of the payment methods offered during checkout. Payments are processed through secure third-party payment providers.

You authorise us and our payment providers to charge the total amount displayed at checkout.

We are not responsible for fees independently charged by your bank, card issuer or payment provider, such as currency-conversion or international-transaction fees.

We may carry out payment-authorisation and fraud-prevention checks before accepting an order.

7. Promotions, Discounts and Bundles

Promotional offers, discount codes, free gifts and bundle offers are subject to any additional conditions displayed with the offer, including eligibility requirements and validity periods.

Unless stated otherwise:

• Promotions cannot be combined

• Discount codes cannot be exchanged for cash

• Promotions may be changed or withdrawn before an order is placed

• Refunds are based on the amount actually paid for each product after discounts

• If returning part of a bundle causes the remaining items to no longer qualify for the promotion, the refund may be recalculated to reflect the price of the items kept, where permitted by law and clearly disclosed with the offer

Purchasing an item at a discount or during a promotion does not remove any mandatory cancellation or consumer rights.

8. Dispatch and Delivery

We generally aim to dispatch orders within 1 to 3 working days. Estimated delivery is typically 3 to 14 working days after dispatch, depending on the destination.

These timeframes are estimates unless we expressly agree to a guaranteed delivery date.

We will deliver to the address provided during checkout. You are responsible for checking that the delivery information is complete and accurate before submitting your order.

Contact us as soon as possible if you notice an error, although we cannot guarantee that an address can be changed after processing or dispatch.

Unless another timeframe has been expressly agreed, goods will be delivered within the period required by applicable consumer law. For UK consumer orders, this will normally be no later than 30 days after the contract is formed.

If delivery is delayed, we will take reasonable steps to provide updates and resolve the issue.

Nothing in these Terms removes any right you may have to cancel an order or receive a refund where delivery is not completed within a legally required or expressly agreed period.

Risk of loss or damage passes to a consumer when the products are delivered to you or to a person identified by you to receive them. It does not pass merely because the order has been handed to a carrier selected by us.

9. Cancelling Before Dispatch

If you wish to cancel or change an order before dispatch, contact contact@malloeandco.com as soon as possible.

We will try to accommodate your request but cannot guarantee changes or cancellation once processing has begun.

If the order has already been dispatched, you may need to use the cancellation and return procedure below.

10. Right to Cancel and Returns

If you are a UK consumer purchasing online, you generally have the right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 to cancel your purchase without giving a reason.

The cancellation period ends 14 days after the day on which you, or a person nominated by you other than the carrier, receives the goods.

For an order delivered in separate instalments, the period generally runs from receipt of the final item.

To exercise this right, you must send a clear cancellation statement to contact@malloeandco.com before the cancellation period expires.

Please include your name, order number and the products you wish to return.

After notifying us, you must return the products within 14 days. Our customer-service team will provide the applicable return instructions and return address.

Do not send returns to our registered office unless we have expressly instructed you to do so.

Unless the product is faulty, incorrect or not as described, you are responsible for the direct cost of return shipping.

We recommend using a tracked service and retaining proof of postage, as you remain responsible for the return until it reaches the specified return destination.

You may inspect products in the same way you reasonably could in a physical shop. We may reduce a refund to reflect any loss in value caused by handling beyond what is reasonably necessary to establish the product’s nature, characteristics and functioning.

Where reasonably possible, products should be returned clean, with labels attached and in their original packaging.

The statutory right to cancel may not apply to certain products where an exception under applicable law applies, including products made to your specifications or clearly personalised, or sealed goods that are not suitable for return for health-protection or hygiene reasons if the seal has been broken after delivery.

We will identify any relevant exception before purchase where required.

Discounted and promotional products remain eligible for cancellation and return where required by law.

11. Refunds Following Cancellation

Where you validly cancel under a statutory cancellation right, we will refund the price paid for the returned products and any standard outbound delivery charge that must be refunded by law.

Additional costs resulting from your choice of a more expensive delivery method do not have to be refunded.

We may withhold the refund until we have received the returned goods or you provide evidence that you have sent them back, whichever occurs first.

The refund will be issued without undue delay and no later than 14 days after the applicable refund period begins under the relevant law.

Refunds will normally be made to the original payment method unless expressly agreed otherwise.

No restocking fee applies where you exercise a mandatory statutory cancellation or return right.

12. Faulty, Damaged, Incorrect or Misdescribed Products

Products must be of satisfactory quality, fit for their intended purpose and match their description where required by applicable law.

If a product arrives damaged, is faulty, is incorrect or is materially different from its description, contact contact@malloeandco.com as soon as reasonably possible.

Please provide your order number, a description of the issue and, where helpful, photographs showing the problem.

Depending on the circumstances and your legal rights, we may offer a repair, replacement, price reduction or refund.

Where the law requires us to cover reasonable return costs for faulty, incorrect or misdescribed goods, we will do so.

These rights are separate from and additional to the cancellation right described above.

13. Liability

We are responsible for losses that are a foreseeable result of our breach of these Terms or failure to use reasonable care and skill.

We are not responsible for losses that were not reasonably foreseeable when the contract was formed.

We are not responsible for losses caused solely by your misuse of a product, failure to follow instructions, unauthorised alterations or information supplied inaccurately by you.

Products sold to consumers are intended for private use. We are not responsible for business losses, including loss of profit, revenue, opportunity or business interruption, arising from consumer use of the products.

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence

• Fraud or fraudulent misrepresentation

• Breach of mandatory consumer rights

• Defective products where liability cannot legally be excluded

• Any other liability that cannot be excluded or limited under applicable law

14. Events Outside Our Reasonable Control

We are not responsible for delay or failure caused by events genuinely outside our reasonable control, such as natural disasters, widespread transport disruption, governmental action, war, civil unrest or major telecommunications failure.

We will take reasonable steps to minimise the effect of such an event and keep you informed.

Your mandatory rights, including any right to cancel after an excessive delay, remain unaffected.

15. Personal Information

We process personal information in accordance with our Privacy Policy.

Information may be shared with service providers where necessary to process payments, fulfil orders, deliver products, provide support, prevent fraud and operate our Website.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Wyoming, United States, without depriving consumers of any mandatory protections available under the laws of the country in which they reside.

If you have a complaint or dispute, contact us first at contact@malloeandco.com so that we can attempt to resolve it amicably.

If no resolution can be reached, either party may bring proceedings before a court or dispute-resolution body that has jurisdiction under applicable law.

Nothing in these Terms restricts a consumer from bringing a claim in a court available to them under mandatory consumer law.

17. General Provisions

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

If we delay enforcing a right, this does not mean that we waive that right.

You may not transfer your rights or obligations under these Terms without our consent, except where applicable law permits otherwise.

We may transfer our rights and obligations as part of a genuine business transfer, provided this does not reduce your mandatory rights.

We may update these Terms from time to time. The version in force when you place an order will apply to that purchase, unless a change is required by law or agreed with you.

18. Contact

Trading name: Malloe & Co
Legal company name: Renmo LLC
Registered office: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: contact@malloeandco.com
Website: www.malloeandco.com