Privacy Policy

Privacy Policy

Last updated: 11 May 2026

This Privacy Policy explains how Renmo LLC, trading as Malloe & Co ("Malloe & Co", "we", "us" or "our"), collects, uses, shares and protects your personal information when you visit our website, place an order or otherwise interact with us.

1. Data Controller

The data controller responsible for processing your personal information is:

Company name: Renmo LLC, trading as Malloe & Co
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Contact email: contact@malloeandco.com

2. Personal Information We Collect

Depending on how you interact with us, we may collect:

  • Identity information: your first name and last name

  • Contact information: your email address, billing address, delivery address and phone number

  • Order and transaction information: products purchased, order history, payment status, refunds and returns

  • Payment information: payment details processed securely by our payment service providers. We do not normally store complete payment-card details

  • Technical and browsing information: IP address, browser type, device information, cookie identifiers and information about how you use our website

  • Communication information: messages, enquiries, reviews, complaints and other correspondence you send to us

  • Marketing preferences: your choices regarding promotional emails, cookies and personalised advertising

We generally collect this information directly from you, automatically through cookies and similar technologies, or from service providers that help us operate our store.

3. How We Use Your Information

We may use your personal information to:

  • Process payments and fulfil, deliver, return or refund your orders

  • Communicate with you about your orders and requests

  • Provide customer support and handle complaints or claims

  • Operate, secure and improve our website, products and services

  • Prevent fraud, misuse and other unlawful activity

  • Maintain business, tax and accounting records and comply with legal obligations

  • Measure the performance of our website and marketing campaigns

  • Personalise your shopping experience and advertising, where permitted

  • Send promotional offers and marketing communications where you have consented or where otherwise permitted by applicable law

Where applicable, we process your information because it is necessary to perform our contract with you, comply with a legal obligation, pursue our legitimate business interests, or because you have given your consent.

You may withdraw your consent at any time, without affecting processing that took place before withdrawal.

4. Cookies and Similar Technologies

We and our service providers may use cookies, pixels and similar technologies to operate the website, remember your preferences, understand website usage and, where permitted, provide personalised advertising.

Where required by law, non-essential cookies will only be used after you have given your consent. You can manage your choices through our cookie banner or your browser settings. Disabling certain cookies may affect how the website functions.

5. How We Share Your Information

We may share personal information only where reasonably necessary with:

  • Our e-commerce platform and website-hosting providers

  • Payment processors, fraud-prevention providers and financial institutions

  • Warehouses, fulfilment partners, suppliers, delivery carriers and returns providers

  • Customer-support, email, analytics, advertising and technology providers

  • Accountants, legal advisers, insurers and other professional advisers

  • Government bodies, regulators, courts or law-enforcement authorities where required by law

  • A buyer, investor or successor in connection with a merger, restructuring, financing or sale of all or part of our business

These recipients may act as processors on our behalf or, in some cases, as independent data controllers under their own privacy policies.

We do not sell personal information for money.

6. International Data Transfers

Renmo LLC is located in the United States, and some of our service providers may operate in other countries. Your personal information may therefore be processed outside the country in which you live.

Where data-protection law requires it, we use appropriate safeguards for international transfers, such as adequacy regulations or approved contractual protections.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to fulfil orders, provide support, comply with tax, accounting and other legal obligations, resolve disputes and enforce our agreements.

Retention periods vary depending on the type of information, why it was collected and the legal requirements that apply. When information is no longer required, we will delete or anonymise it where reasonably possible.

8. Data Security

We use reasonable technical and organisational safeguards designed to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to the personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Request deletion of your information

  • Request restriction of certain processing

  • Object to certain processing, including direct marketing

  • Request transfer of your information in a portable format

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the relevant data-protection authority

To exercise a privacy right, contact us at contact@malloeandco.com.

We may need to verify your identity before completing your request. These rights may be subject to exceptions under applicable law.

If you are located in the United Kingdom and are dissatisfied with our response, you may lodge a complaint with the Information Commissioner’s Office through www.ico.org.uk.

If you are located elsewhere, you may contact the data-protection authority responsible for your location.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us. You may still receive non-marketing messages relating to your orders or account.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.

We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services or legal obligations.

The updated version will be published on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions, requests or complaints about this Privacy Policy or how we handle your personal information, contact us at:

Email: contact@malloeandco.com
Postal address: Renmo LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States